zappos ceo tony hsieh on leadership

Earlier this month, the Washington Post's "On Leadership" series spoke with Tony Hsieh, CEO of retailer Zappos.com and author of Delivering Happiness: On Leadership: Zappos.com CEO Tony Hsieh on whom he won't hire.

Zappos has been on Fortune's "Best Companies to Work For" list for the past two years. It grosses over $1 billion in annual merchandise sales. How does Tony do it? It's all about committable core values and creating a culture.