Showing posts with label sephora. Show all posts
Showing posts with label sephora. Show all posts

11.07.2014

Does Sephora have an Asian problem?

Customers with Asian names and/or Asian-origin email addresses say their accounts were blocked.



Thanks to the makeup savvy readers who sent this my way... This week, cosmetics megachain Sephora held a big sale for the top-tier customers of its loyalty program. Unfortunately, many reported that they were locked out of their accounts due to technical difficulties. But some Asian customers claim they were blocked from making purchases. Because they are Asian. Wait, what?

Big Sephora Sale Marred by Tech Issues, Accusations of Racism

The sale was only open to Sephora's "VIB" and "VIB Rouge" customers, who received 20% off and access to certain exclusive items. But according to this Reddit thread, the majority of people who reported getting blocked from making purchases were people with Asian names and/or Asian-origin email addresses.

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